Helpdesk –

A valuable concept which provides for a dedicated contact point during the broadcast of a specific event.

Taking the pressure off an already busy day to day MCR environment, a Dedicated Event Helpdesk serves as the main contact point for “The Takers” to have any transmission queries resolved.

Monitoring, advising and assisting broadcasters is all part of the role of the Helpdesk,

Experienced manpower familiar with the broadcast of major events is crucial to this operation, thereby ensuring issues are dealt with swiftly and efficiently.